Returns Policy

Thank you for shopping at www.ozvapa.com. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return and refund policy.

Returns:

  • You may return any unused and unworn items within 30 days of purchase for a full refund.
  • Items must be in their original packaging with all tags attached.
  • Please include a copy of your receipt or order confirmation with your return.

Refunds:

  • Once your return is received and inspected, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used for the purchase.

Exchanges:

  • If you would like to exchange an item for a different size or color, please contact us to arrange the exchange.

Please contact us at service@www.ozvapa.com if you have any questions or need assistance with your return. Thank you for shopping at www.ozvapa.com!